Informations

Manufacturers

    TERMS AND CONDITIONS :

    1 - GENERAL PROVISIONS
    These conditions concern the commercial relations between our company (the seller) and its customers (professional buyers and administrators). Any order implies an unreserved acceptance of our general conditions of sale as well as the "Shipping & Returns" and "Confidentiality" sections. The purpose of these general terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by our company for the benefit of its professional public and / or private clients.

    Contractual Documents: This contract is formed by the following contractual documents, presented in descending order of hierarchy: the present general conditions, the sections "Shipping & Returns" and "Confidentiality", the order confirmation received by email and the invoice available at the moment. of the expedition. In case of contradiction between the provisions contained in the documents of different rank, the provisions of the document of higher rank will prevail.

    Electronic signature: The "double click" of the buyer, under the order process until the validation this one (button "Order" worth "order with obligation to pay") constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. These terms and conditions come into force on the date of signing the order. The present general conditions are concluded for the duration necessary for the supply of the subscribed goods.

    2 - PRICE
    The billing is established according to the prices fixed on the merchant site of the salesman and is confirmed by the sending of an electronic mail order to the buyer. The prices are quoted in euros T.T.C. and are valid only on the date of the sending of the order electronic mail. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take into account the T.V.A applicable on the day of the order and any change of the applicable rate of the T.V.A. will be automatically passed on the price of the products. The full payment must be made when ordering. The prices listed on our site are exclusively reserved for professionals and administrations.

    3 - DELIVERIES
    Delivery is deemed to be made from the location of our registered office to the address confirmed by the buyer. Deliveries may be suspended in case of force majeure or failure to comply with the payment conditions by the buyer. The seller is not responsible for the proper delivery and delivery especially if the delivery address provided by customer when creating his account is incorrect or incomplete. Shipping times are indicated for each product on the page of each product. These deadlines are given as an indication subject to supply by the respective suppliers and are not guaranteed. When a product of your order requires replenishment, you will be automatically notified by receiving an email. In case of prolonged delay or inability of delivery, the seller will be constrained only to the refund of the product (s) concerned (s) without any other possibility of additional claim. To know our stock in real time, just contact us by email at the following address: contact@atweb.fr. For information, the stock is divided in two places:

    - the main warehouse (it is indicated on the product sheet "Availability: In stock ready to be delivered"), immediate delivery will be possible if all payment conditions are met

    - the secondary warehouse (it is indicated on the product sheet "Availability: In secondary stock"), it will then be necessary to count 2 to 10 additional days for the delivery.

    The products sold "on order" requires a special request by the professional buyer (written request either by email, mail, fax ...) and can not under any circumstances be the subject of a subsequent cancellation. All goods delivered must be checked and any reservations on the carrier's bill in case of partial or total deterioration. Unreservedly the parcel is deemed delivered in good condition and can not be subject to any subsequent dispute. Any unclaimed and returned parcel may be redirected at the recipient's expense.

    No control of the details of the buyer will be made and remains the responsibility of the buyer, we deliver to the address registered by the buyer on his account. If it is wrong and requires a reshipment, the costs will be borne by the customer.

    We deliver worldwide, our responsibility can not be engaged in the case of non-compliance with the legislation of the country where the product is delivered, so it is your responsibility to check with the local authorities of the country the possibilities to import or to use our products.


    The special conditions are indicated on our site in the heading "Shipping & Returns"

    4 - ORDER, GUARANTEE AND RETURNS
    Right of withdrawal: The buyer considered as "professional" will not be able to benefit from any right of retraction. . Consumables and spare parts are subject to the guarantee of their manufacturer. The seller can not be implicated in the application of this guarantee. In the event of a malfunction, the customer must contact the after-sales service directly to obtain all the information on these guarantees. The seller can not be implicated in the application of this guarantee.

     
    WARRANTY- Due to our quality of consumable supplier and computer and electronic spare parts, we do not provide any contractual guarantee regarding the products. The customer is expressly informed that our company is not the manufacturer of the products presented within the framework of our commercial site, within the meaning of the law n ° 98-389 of May 19th, 1998 and relating to the responsibility for the defective products. Consequently, in case of damage caused to a person or a good by a defect of the product, only the responsibility of the manufacturer of this one can be sought by the customer. The only guarantee to which we are bound is the legal guarantee provided by articles 1641 and 1649 of the Civil Code. The contractual guarantee that may be granted by the manufacturer is binding only on the latter. In any case, we do not guarantee that the supplied goods are able to answer to a particular problem specific to the activity of the user. We are not liable to any compensation to the user or to third parties for the consequences of the use of the goods, whether direct or indirect, personal injury or property damage our hardware loss of profit or loss of earnings, damage from or resulting from deterioration or loss of data recorded by the user. This article constitutes the only and unique guarantee granted by our company, to the exclusion of any other guarantee and in particular any guarantee concerning the quality of the service provided by the Equipment or its adequacy with the objectives or the use that it has assigned to it. the customer. The Customer, having taken knowledge of the technical characteristics of the Products, has under his own responsibility, and according to his needs as determined by them, made his choice on the Products which are the object of his order.

    Lists of the means of delivery made available to the customer:

    - Colissimo Tracking
    Tracking number
    Delivery within 48 hours after delivery to the post office (estimated time given by the Post Office).
    Delivered in mailbox without signature (or notice of passage if deposit impossible)
    Insurance and compensation in case of loss or damage: 23 € / Kg

     
    - Colissimo Recommended Expert
    Tracking number
    Delivery within 48 hours after delivery to the post office (estimated time given by the Post Office).
    Remitted against signature
    Insurance and compensation in the event of loss or damage: Total amount including VAT of the order

     
    - By UPS carrier
    Tracking number
    Delivery in 48 / 72h after removal by the carrier (estimated time).
    Remitted against signature
    Insurance and compensation in the event of loss or damage: Total amount including VAT of the order

     
    - By DHL carrier
    Tracking number
    Delivery within 24 hours after removal by the carrier (estimated time).
    Remitted against signature
    Insurance and compensation in the event of loss or damage: Total amount including VAT of the order

     
    It is important to choose your type of delivery. In case of loss or damage by the postal services or the carrier, only compensation for your type of shipment will be paid. We invite you to check your address PRIOR to the validation of your order.

    - International deliveries:

    Tracking number

    Delivery 3 to 7 days after delivery to the post office (estimated time given by the Post).

    Remitted without signature

    Insurance and compensation in case of loss or damage: 23 € / Kg

    The special conditions are indicated on our site in the heading "Shipping & Returns"

    5 - DIFFERED PAYMENT TERMS
    The claims of your purchases on our merchant site is made to the order. However, the payment is considered deferred because the collection will only be effective when the order is shipped (except payment by check and 3D secure).

    Different methods of payment are proposed at the time of the constitution of its shopping cart:
    Our secure payment offer insured by paypal:

        
    You will be redirected to our partner's secure online payment (SSL) site.

        
    You can use all credit cards accepted by our partner (VISA MASTERCARD ....)

        
    The collection of your payments will be done only at the time of the preparation of your order.

    Our secure 3D SECURE payment offer provided by BNP PARIBAS bank:

        
    You will be redirected to the secure online payment (SSL) site of our bank BNP PARIBAS.

        
    The SECURE 3D system is a reinforced two-step payment system:

        
    1. As usual, enter the number of your credit card, its expiry date and the 3 numbers on the back of the card;

        
    2. On a new screen, you also enter the unique code sent via SMS to your mobile phone at the time of the transaction.

        
    You can use all bank cards accepted by our bank (VISA MASTERCARD ....)

        
    The collection of your payments will be mandatory within 6 days after acceptance of your order.


    The seller reserves the right to ask the customer for another method of payment than the one selected if it was unsuitable (without having to express the reason). The seller makes no delivery against payment. Orders from abroad, if accepted, will be subject to a proforma invoice remittance exclusively payable by "swift" transfer or international "Paypal" payment before any shipment. No other payment method is accepted for export. Any mode or payment deadline not expected will be accepted after validation by the seller; the latter reserving the right to refuse them.

    For buyers whose delivery and invoicing remains on French territory: If the methods of payment proposed in the list during the validation of the order do not correspond to that which would wish the customer (buyer); You can make a request to our customer service to propose the one that suits you.

    The seller reserves the right to ask the customer for another method of payment than the one selected if it was unsuitable (without having to express the reason).

    The seller makes no delivery against payment.

    For the French administrations: we accept the payment by administrative mandate, it is enough to provide us either by email, by fax or by mail your order relative to the basket you have selected on our merchant site, we will ship the products upon receipt of this and the availability of products (Our bank details to proceed with the administrative settlement will be communicated to you at the time of delivery;

    For buyers whose delivery and invoicing are outside French territory: Orders from abroad, if accepted, will be subject to a control and a remittance of a pro-forma invoice exclusively payable by transfer "swift" or "paypal" before any shipment. No other payment method is accepted for export. Any mode or payment deadline not expected will be accepted after validation by the seller; the latter reserving the right to refuse them.

    6 - JURISDICTION
    All our sales are considered processed at our head office which is the place of payment. Notwithstanding any stipulation to the contrary, jurisdiction is conferred on the competent court of the registered office of our company, even in the event of an appeal in warranty, or of a plurality of defendants.

    7 - RESERVATION OF PROPERTY
    The delivered products will remain the property of the seller until full payment of their price by the buyer.

    8 - INFORMATION CONTENT ON THE SITE
    Every effort has been made to ensure the accuracy of the information presented. However, we are unable to guarantee accuracy even for prices, product editorials and product specifications. Our company or its suppliers are not responsible for any special consequences, incidents or damages resulting from electronic transmissions or the accuracy of the information transmitted even if we have been aware of the possibility of such damages. Names and brands of products and manufacturers are used for identification purposes only.

    9 - COPYRIGHT
    All information mentioned on the site, including the product sheets, are the property of our company and are protected by copyright and intellectual property laws. Permission to download, copy, and save, their content is prohibited. Any representation and / or reproduction and / or partial or total exploitation of this site and its elements, by any process whatsoever, without the express and prior authorization of our company is prohibited and constitutes an infringement within the meaning of articles L 335-2 and following of the code of the intellectual property.

     

    10 - COMPUTERS AND FREEDOMS

    In application of article 27 of the law 78-17 of January 6, 1978 known as "IT law and freedom", you have a right of access, rectification and withdrawal on the data concerning you. You can exercise this right at any time by contacting our services at the following address: contact@atweb.fr.

     
    11 - VERSION OF THIS DOCUMENT:

        
    Version: V2.00
        
    Date modified: 01 12 2016